Cancellation Policy

Software
subscriptions can only be cancelled by the Subscriber sending an email
to [email-masked]
clearly stating that he/she wants to cancel their subscription. The
email must include the platform Username. The
Subscriber is responsible for charges incurred due to delays in
cancelling their subscription if required information is left out.

Software
subscriptions must be cancelled directly with TradeMaven.
Sending cancellation requests to your Broker DOES NOT
cancel your TradeMaven subscription
and the Subscriber is responsible for charges incurred due to
delays in cancelling their subscription.

Software
subscriptions are cancelled as they come up for renewal. The date
stamp on the cancellation email determines when the cancellation
becomes effective and thereafter, at the next renewal time the subscription
will be made inactive. We do not refund any prorated amounts of
payment when cancelling during the subscription period.

Any incorrect charges
that are older than 6 months from the date Subscriber notifies TradeMaven are not eligible for refund.